How to log in to the Arquar support portal
Logging in to the Arquar support portal allows you to view, update, and track your existing support tickets, as well as access support resources specific to your business or service package. Here's a step-by-step guide to help you log in to the Arquar support portal.
Step 1: Access the Arquar Support Portal
- Open your web browser and navigate to the Arquar support portal: https://support.arquar.com and click 'Login' at the top right of the page.
Step 2: Enter Your Credentials
- Once you're on the login page, enter your registered email address and password in the designated fields and click on the 'Sign In' button.
Generally, this will be your work email address, and a password you created specifically for this support site.
Haven't signed up yet? See this article if you require assistance: How to log in to the Arquar support portal
Step 3: Two-Factor Authentication (If Enabled)
- If your account has two-factor authentication enabled, you may be prompted to enter a verification code sent to your registered mobile device or email. Follow the on-screen instructions to complete the two-factor authentication process.
Step 5: Accessing Your Dashboard
- Upon successful authentication, you will be redirected to your dashboard, where you can access support resources, submit new tickets, or view the status of existing requests.
Troubleshooting Tips
If you encounter any issues while logging in to the Arquar support portal, consider the following troubleshooting tips:
- Double-check the accuracy of the email address and password you entered.
- Ensure that your internet connection is stable and reliable.
- If you're facing two-factor authentication issues, verify that you're entering the correct verification code.
If you still aren't able to log in, please submit a request for assistance without signing in, using the 'Report an Issue' button, and our support team will assist you.
Remember, if you continue to experience login issues, don't hesitate to reach out to the support team for further assistance.